Case Studies

EMC Captiva and Documentum implementation

Industry: Financial Services

Company: One of largest State-owned commercial banks in Vietnam

Summary: Our client is a bank that has been in business over 25 years. The bank initially implemented eDocMan (Joomla based) content management system and IcDoc scanning systems to serve each of their independent branches. Over time, their growing business needs created a situation where the existing distributed system could not support their more centralized workflow and content management needs.

In the case of commercial loan processing it was apparent to our client that the existing process was not effective enough to handle large amounts of paperwork, required security, timely reviews and retention requirements to be responsive to their customers. In addition, the existing decentralized environment was not reliable and accurate while addressing all departmental requisite process/workflow needs.

Solution Summary: The Verinon team replaced the existing document archive system with Documentum and Captiva from EMC. Additionally, Verinon deployed a web-based document scanning and indexing solution using Captiva eInput, implementation of records retention and archival policies. Lastly, Verinon implemented Branch Office Caching Services (BOCS) for the benefit of remote users, giving them access to a centralized repository.

Technologies: EMC Documentum 6.7 Suite, Captiva Input Accel 6.5, eInput 2.2 and Brava, Branch Office Caching Services (BOCS)