Application Maintenance & Support

Verinon assists organizations with their application environments by ensuring your enterprise applications are highly available, stable and always supported for business continuity
Application Maintenance & Support

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    Maintenance Vs. Support: Feel The Difference

    Both application support and application maintenance play a crucial role in ensuring smooth long-term performance of a software app. While often used interchangeably, these terms refer to distinct activities having different goals and encompassing different task scopes.

    Application Support Services

    L1

    Level 1

    Pricing model: Price per ticket – you pay at the end of the month, according to the number of L1 tickets we resolve.

    L2

    Level 2

    Pricing model: Price per ticket – we define the L2 ticket cost, and you pay at the end of the month for the number of tickets we resolve.

    L3

    Level 3

    Pricing model: Monthly subscription fee – you pay each month for our continuous L3 support services at a reduced hourly rate.

    Feel free to contact us, or you can call us any time +1 650 357 0992

    Application Maintenance Services

    Application security management

    Application security management

    Pricing model: Monthly subscription fee – you pay for our services each month at a reduced rate.

    Application performance management

    Application performance management

    Pricing model: T&M with a cap – we charge for hours & efforts spent and send invoice reflecting them at the end of the month.

    Application compliance management

    Application compliance management

    Pricing model: Monthly subscription fee – you pay for our app maintenance services each month at a reduced rate.

    Feel free to contact us, or you can call us any time +1 650 357 0992

    Technologies We Work With

    Microsoft Sharepoint Migration
    Jive Migration
    documentum migration
    eroom migration
    OpenText ApplicationXtender Migration
    Docushare Migration
    Filenet Migration
    Oracle Migration
    Atlassian Confluence Migration
    Live-Link Migration
    Worldox Migration
    G Suite Migration
    OneDrive Migration
    Box Migration
    File Shares Migration
    Stellent Migration
    Feel free to contact us, or you can call us any time +1 650 357 0992