EMC Captiva and Documentum Implementation
Summary
Our client is a bank that has been in business over 25 years. The bank initially implemented eDocMan (Joomla based) content management system and IcDoc scanning systems to serve each of their independent branches. Over time, their growing business needs created a situation where the existing distributed system could not support their more centralized workflow and content management needs.
In the case of commercial loan processing it was apparent to our client that the existing process was not effective enough to handle large amounts of paperwork, required security, timely reviews and retention requirements to be responsive to their customers. In addition, the existing decentralized environment was not reliable and accurate while addressing all departmental requisite process/workflow needs.
Client
One of largest State-owned commercial banks in Vietnam
Industry
Financial Services
Technologies
EMC Documentum 6.7 Suite, Captiva Input Accel 6.5, eInput 2.2 and Brava, Branch Office Caching Services (BOCS)
Solution
The Verinon team replaced the existing document archive system with Documentum and Captiva from EMC. Additionally, Verinon deployed a web-based document scanning and indexing solution using Captiva eInput, implementation of records retention and archival policies. Lastly, Verinon implemented Branch Office Caching Services (BOCS) for the benefit of remote users, giving them access to a centralized repository.
The Verinon team deployed the following solutions:
- EMC Documentum and Captiva InputAccel
- Migrate all relevant documents to Documentum
- Integrate the client's iCdoc 3rd party content management system with Documentum
- Migrate all eDocman personal documents to Documentum
- Integrate eDocman 3rd party content management system with Documentum
- Integrate Documentum with Loan Origination System using custom web services
- Install and configure Branch Office Caching Services (BOCS) servers to resolve performance issues experienced in all 150 branch offices caused by network latency
- Store all 150 branches loan documents in the centralized Documentum repository
- Implement Capture Process: - Scan/classification/extract/validate/export to Documentum based on document types and departments. The documents were then categorized and stored in the centralized repository
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