Case Management System Implementation using OpenText Documentum xCP
Company
Our client is one of the world’s largest providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Their client proposition is built upon their deep knowledge of insurance related matters, client advocacy, tailored advice and service excellence. They champion independent thinking and focus on results that place their clients first.
The client operates out of a large pool of offices in 40 territories with some 9,500 employees worldwide providing employee benefit solutions in 135 countries.
Client
World’s largest insurance provider
Industry
Insurance Brokerage
Technologies
EMC Documentum Suite 7.1, xCP 2.1, and Captiva 7.1
Summary
Our client was using Documentum 7.0 as their primary repository with 11 independent workflow processes in each country. They needed to connect a set of disparate workflows that overtime had become both outdated and split. Going forward, our client needed a simpler, more efficient and regionally connected process.
Solution
Improve Efficiency And Provide Better Experience By Our IT Solutions!
Trusted by the world’s best organizations, for 20 years and running, it has been delivering smiles to hundreds of IT advisors, developers, users, and business owners. Easy solutions for all difficult IT problems to ensure high availability.