Documentum and Captiva support services

With a large team of EMC Certified Documentum, eRoom, CenterStage & Captiva consultants.

We are committed to serving our customers round the clock and across the globe with customer satisfaction as our one goal.

Documentum, eRoom, CenterStage & Captiva Managed Services & Support

Verinon Solutions is recognized as both EMC Documentum C3P Partner (Preferred Consulting Partner) as well as an EMC Velocity partner.

In addition, we focus on training our support teams on the latest versions of the Documentum stack of products. Through the utilization of our centralized teams, we have been able to pass on benefits of flexible & affordable cost structures to our clients. Our managed service and support offerings include, but are not limited to the following:

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Documentum and Captiva specific support services:

Level 1, 2 & 3 Documentum & Captiva application level support
Capture, Classify, Extract, Validate, Deliver etc
Administration Console
Taxonomy
Image Processing
Data Entry
Legacy Document Archiving
Integration with other Content Management Systems
Monitoring and troubleshooting of Documentum custom applications
Webtop Customizations
xCP development
Application Development
System performance tuning

Records Management
Tuning Services
Workflow Creation
Business process issues in application level
Job Maintenance
Server Maintenance
Job Monitoring
Testing of customizations ,test scripts, new setups & processes
User level permissions and administration issues
Users and Groups management
Renditions, Lifecycles
Metadata Management
Ability to communicate & rectify core product related issues with EMC directly

Documentum and Captiva supported versions:

Documentum 4i, 5.2.5, 5.3, 6.0, 6.5, 6.6, 6.7, 7.0, 7.1, D2, xCP

Captiva 5.3, 6.0, 6.5, 7.0, 7.1

elnput 2.1, 2.2

SLAs Tailored to meet each customer’s needs

Our case studies section has more info on our recent success stories. Please Contact Us to know more and let us serve you.