OpenText Documentum Content Management
Creating innovative and effective business solutions, since 2002.

OpenText Documentum Content Management
Verinon Solutions has been an Opentext Documentum Global Partner since 2004, having worked collaboratively with Opentext and executed successful Documentum implementations for numerous esteemed clients worldwide.
Our Opentext Documentum services practice consists of more than 150+ full time Documentum consultants, most of them are Opentext Proven Professionals on Documentum & Captiva.
Verinon Solutions has been an Opentext Documentum Global Partner since 2004. We have executed successful Documentum and Captiva implementations/migrations for an extensive list of clients worldwide.
Our opentext documentum services practice consists of more than 30+ full-time documentum consultants. Each member of our team is a proven documentum & Captiva professional.
Consulting
Verinon Upgrade and content migration:
We have proven expertise in upgrading most versions of Documentum and Captiva to the latest versions (6.x) or migrating unstructured / structured content to the Documentum repository using bulk upload tool. This saves time and ensures the rapid roll-out of the EDMS system across the organization.
Integration with 3rd party apps:
Opentext Captiva Implementation and Offshore Support:
Expert Advisory Services
Performance Tuning and re-engineering:
Roll-out & scalability improvements:
Annual Maintenance & Support
Basic
- Support in business hours only
- Remote query & incident handling
- Only for Production environment
- Phone/Email Support
Onsite
- Term: Annual
- Per Man-month basis
- General support hour is 9x5 (excluding local holidays and weekends).
Need based:
- Customer can call our technical resources as and when required.
- Minimum of 4 hours per onsite visit will be considered or the reasonable travel time.
Ad-hoc Support
Advanced
- Includes Basic Support and 24X7 Phone/Email Support
- Unlimited phone support (within the constraint of the man-day funding) for queries and minor incidents. All phone queries will be responded to within an hour.
- Aside from responding to queries or minor issues which could be resolved through phone support program, Verinon Solutions technical consultant is also committed to work on and resolve technical issues related to the Documentum or Captiva system. Response time and service level objectives for the reported cases will be per stated in the Case Severity and SLA defined while agreement.
- Technical Support will be provided via a combination of remote VPN dial-in or onsite support. Minimum of 4 hours per onsite visit will be considered.
- All technical support will contribute towards the total support time.
- This Services Support Program is available as a block of support man-days to be consumed within a stipulated time.
Improve Efficiency And Provide Better Experience By Our IT Solutions!
Trusted by the world’s best organizations, for 15 years and running, it has been delivering smiles to hundreds of IT advisors, developers, users, and business owners. Easy solutions for all difficult IT problems to ensure high availability.
- Delivered in more than 1,00,000 client’s interactions
- Provided by experts to help challenge critical activities
- Complemented with peer perspectives and advice